PRIVACY POLICY

STEP NEXT Inc.

Last Updated: February 26, 2026

This Privacy Policy describes how stepnext ("we," "us," or "our") collects, uses, and shares your personal information when you use our services.

By accessing or using our services, you consent to the data practices described in this policy.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect the following types of personal information:

  • Contact information such as name, email address, phone number, and postal address
  • Account information such as username, password, and profile details
  • Payment information such as billing details and transaction history
  • Identity information such as date of birth or government-issued identification when required
  • Technical information such as IP address, device information, browser type, and operating system
  • Usage data about how you interact with our services and features

1.2 Information Collection Methods

We collect information through:

  • Direct submissions such as account creation, purchases, and support requests
  • Automated technologies such as cookies and analytics tools
  • Third-party sources such as connected services or business partners

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Provide and maintain our services
  • Process transactions and fulfill requests
  • Communicate service updates, promotions, and events
  • Personalize your experience and deliver relevant content
  • Monitor and improve service security
  • Comply with legal obligations
  • Resolve disputes and enforce our terms

3. INFORMATION SHARING AND DISCLOSURE

We may share your personal information with:

Service Providers

For hosting, analytics, payment processing, customer support, and communications.

Business Partners

For joint promotions or partnerships.

Legal Requirements

When required by law or when necessary to protect rights, property, or safety.

Business Transfers

In connection with a merger, acquisition, reorganization, financing, or asset sale.

4. CHILDREN'S PRIVACY

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13.

If you believe a child has provided us with personal information, please contact us so that we can review and delete the information as appropriate.

5. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Request data portability
  • Object to processing
  • Withdraw consent

How to exercise your rights

We respond to valid requests within 30 days.

  • Email us at master@stepnext.us with the subject "Personal Data Request"
  • Or log in to your account and go to Privacy Settings > Manage My Data

6. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and related tools for analytics, service enhancement, and personalized content. You can manage cookies through your browser settings.

7. INTERNATIONAL DATA TRANSFERS

Your information may be processed in countries that have different data protection standards. We implement safeguards designed to protect your information during such transfers.

8. DATA SECURITY

We apply reasonable organizational and technical safeguards to protect your personal data. No system is completely secure, and we encourage users to use strong passwords and monitor account access.

9. CHANGES TO THIS POLICY

We may revise this policy from time to time. Updates will be posted with a revised "Last Updated" date, and continued use of the services after an update constitutes acceptance of the revised policy.

10. AI DATA SHARING DISCLOSURE

In the native app, AI chat and voice features may send limited user data to our third-party AI processor.

Data sent to third-party AI

  • Chat prompts and message content
  • Voice transcript text generated from speech input
  • Technical metadata required to process and return AI responses

Third-party recipient

OpenAI, L.L.C.

Purpose of use

  • Generate and deliver AI responses
  • Operate and troubleshoot AI features

Consent and withdrawal

You can grant or decline AI data sharing in the native app consent flow. You can also withdraw consent at any time from Native Menu > Settings > Withdraw AI consent.

11. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

STEP AI Manager

Email: master@stepnext.us